← Back to Home
CalorieVault

Support

Need help with CalorieVault? We're here to assist.

📧

Contact Us

Have a question, found a bug, or want to suggest a feature? Drop us an email and we'll get back to you.

caloriepro@gmail.com

We typically respond within 24–48 hours

❓

FAQ

Find answers to the most common questions about CalorieVault.

View FAQ →
📋

Changelog

See what's new, what's been improved, and what's been fixed.

View Changelog →
🔒

Privacy Policy

Learn how CalorieVault protects your data and privacy.

Read Policy →
📜

Terms of Service

Review the terms and conditions for using CalorieVault.

Read Terms →

🔧 Troubleshooting

1

App not loading or looks broken

Try closing and reopening the app. If the issue persists, uninstall and reinstall CalorieVault from the App Store.

2

Lost your data

If you have a backup, go to Data & Support → Import/Restore in the app. Without a backup, data cannot be recovered as it's stored locally. We recommend backing up regularly.

3

Food not in the database

You can add custom foods with your own calorie and macro values. Tap the "+" button and choose "Add Custom Food". Your custom entries are saved alongside the built-in database.

4

Export or backup not working

Use the Share button within the app's Reports section to export your data. If the direct share doesn't work, try the CSV or JSON export options instead.

â„šī¸ About CalorieVault

CalorieVault is developed by Super Duper Software UK. It's a privacy-first calorie and nutrition tracker designed for UK users, with no ads and no data collection.

All data is stored locally on your device — we don't collect, store, or have access to any of your personal health information.

CalorieVault includes 5,000+ UK foods, 400+ exercises, and features like weight tracking, water tracking, achievements, and detailed reports with export options.